Bullying
Mental Health in the workplace is just as important as physical health yet it is often overlooked.
According to the TUC, nearly a third of people are bullied at work, according to a study carried out by YouGov, identifies that women are more likely to be a victim of bullying than men, the highest number of cases of workplace bullying is among 40 to 59 year olds, in almost three quarters of cases, the bullying is carried out by a manager and alarmingly, more than one in three people who report being bullied at work, leave their job because of it.
In the same study, as a direct impact of work place bullying, nearly half of people affected say that it has had an adverse impact on their performance at work and the same proportion believe that it has a negative impact on their mental health.
More than 28% of people question said that it had a detrimental effect on them physically and 1/5 had to take time off work as a result of being bullied.
For many people, bullying is something that is prevalent in the playground and at school but for many adults, bullying is a very real part of their everyday lives leaving them feeling like they have no escape.
According to bullyingstatistics.org, there are many reasons why people bully others. Cultural causes of bullying highlight that in a culture fascinated with winning, power, and violence, some experts suggest that it is unrealistic to expect that people will not be influenced to seek power in their own lives. Researchers believe that many young people grow up with the expectation that violence is an acceptable way to get what one wants – hence this culture spreading into the workplace environment.
Bullying may occur in the workplace if the organisation does not have high or strict standards of behaviour and how people should be treating each other , then it may be more likely to have an influence on why people bully.
In many instances, one gets more social recognition and attention for negative behaviours than for positive ones can contribute to the reasons as to why people bully. Jealousy, envy and lack of personal and social skills to deal with such feelings can be reasons as to why people feel compelled to bully others.
Family issues and home life can often cause an outpouring of negative emotion when these scenarios are less than ideal. People who suffer issues at home may use the workplace to outlet their anger/power issues.
Some research does indicate that having power in the workplace makes some people wield it in a specific or noticeable way however it may also be true that some people in a position of power have not been trained in appropriate leadership skills.
People who exhibit annoying and condescending attributes to others in an aggressive verbal manner or in any other way which cannot be picked up by those in authority may contribute to the dynamic that can be characterised by bullying by one individual but actually grows out of provocation by another individual.
The bully’s own personal history may also contribute to a factor of why someone feels compelled to bully others in a social or work place environment.
So what is classified as bullying? Bullying can take many forms but predominantly with the main purpose of harming a person’s dignity, safety and well-being. Ted Talks (Nov ’15) establishes that “the difference between a bully and a mistake is with the intent: the bully wants to wound, to have power over, to humiliate and destroy”. Bullying can take varying forms include name-calling, physical abuse and even cyberbullying. Bullying is classed as any form of abusive behaviour where an individual or group of people create an intimidating or humiliating work environment for another.
Very recently a story regarding a company in Selby, Yorkshire reporting of a member of staff who was targeted due to his religious beliefs, his work colleagues tied him to a makeshift cross, drawn on, and burnt by ignited aerosol in what his colleagues, on trial for assault, dismissed as a series of workplace pranks. The trial is currently on going (as of June 2016) however experts believe that this case is a criminal case against four individuals accused of bullying, the victim may also have a claim at the employment tribunal for harassment related to religion or belief.
Workplace bullying can cause it’s victims a great deal of stress and often triggers anxiety, depression and sometimes suicidal thoughts, bully doesn’t only affect an individual at work, it can often impact other aspects of their life as well.
So it’s all very well establishing how and why people are bullied at work but how do we deal with it and as an employer – what can you do?
As an employer, you must not dismiss or fail to see the legitimacy or effects that a bully can have on an individual. Bullying must not be dismissed as a simple ‘clash of personalities’, character building, a specific leadership style or something that the victim has ‘brought on themselves’. Employers should establish clear policies outlining what behaviour is and isn’t acceptable in the workplace, training should be provided to educate teams and individuals on diversity and compliant working practices and also communication is essential from management to ensure appropriate working conduct and non autocratic management styles.
Organisations should go above and beyond to promote a culture where there is zero tolerance to bullying and harassment.
As an individual, you are entitled to work in an environment free from bullying or harassment.
Bullying itself is not actually against the law however, some forms of bullying fall under the harassment banner which is illegal under the Equality Act 2010, harassment includes unwanted behaviours regarding age, gender, sexuality, sexual reference, marital status, religion, pregnancy, race or disability amongst others.
If you do find yourself within a scenario where you are being bullied or harassed at work, there are several routes of action available to you. Should you feel comfortable enough to approach the bully and discuss with them, then do so, many people don’t feel that this is an option for them and it will vary from case to case. Talk to someone about the issues you’re experiencing, whether it is a friend, colleague or family member, it will help to share your problems and gain support. Familiarise yourself with your companies policies on bullying and harassment in the workplace. If you do experience bullying or harassment, it is important to document the information in detail should you need to refer back. A great resource for anyone experiencing these issues in the workplace is www.acas.org.uk.
It is critical for employers and companies to ensure a safe and comfortable working environment for employees for personal wellbeing and a productive workplace – bullying and harassment can cause significant stress to those involved, an issue which in itself, can have major repercussions for any employer or business. We will be taking a closer look at work place stress in our next blog piece.
We at BN SHE Consultancy Ltd are dedicated to ensuring that businesses are compliant with health and safety laws and legislation. If you’re unsure about your obligations regarding bullying or harassment in the workplace or have any other questions, please don’t hesitate to get in touch and let us know; info@bnsheconsultancy.co.uk or 01981 540 197.
Megan McHaleCompliance ManagerFlatley Construction Limited
"We worked closely with BN SHE Consultancy Ltd, to implement an integrated management system; IS0 9001, 14001 & 45001. After getting to know our business, BN SHE produced a system which is reflective of us as a company, easy to understand and therefore easy to implement. We would like to thank Neil and the team at BN SHE for being available evenings and weekends to answer any questions we had leading up to our audits. We would also like to thank them for helping us become an ISO certified business, which will allow us to tender for further work in the future."
Dr. Noel JohnCompliance Director LCI Rail
"We enlisted BNSHE to implement an integrated management system during 2018 that would be in compliance with ISO 9001, 14001 & 45001. This project was to be from start to finish and they should also attend the ISO certification audit (UKAS). We worked with both Neil and Bonny at times during this project which was seamless from beginning to end. Neil even managed to cross reference and signpost to existing processes required for our Rail RISQS compliance. We started in April and by September we were a certificated organisation. I have no hesitation in recommending the BNSHE team to any organisation who is looking for someone who delivers on what they promise they are just brilliant!"
Katie ShooterManagerAesthetiCare & Ferndale Pharmaceuticals Ltd
"Health and Safety is no longer something to be scared of in our company. We have been working with BN SHE Consultancy Ltd for over a year now, and this has just become a part of our daily routine. BN SHE always ensure we are fully compliant with Health and Safety regulations, and that we have the correct Risk Assessments in place which fall in line with business change. I would highly recommend BN SHE Consultancy Ltd."
Mike Wilding DirectorDT Contracting (SW) Ltd
"After many years working with a multitude of consultants negotiating the myriad of compliance accreditations necessary to operate within the highly regulated construction industry we were fortunate to be introduced to BN SHE Consultancy Ltd. In a relatively short time Bonny and Neil have streamlined and updated all our internal SHEQ systems resulting in our ISO9001:2015 certification being achieved in less than a year. We are currently working towards ISO14001 and ISO45001 with the full guidance of BN SHE Consultancy Ltd, who also provide us with effective ongoing support in maintaining our SSIP and RISQS accreditations. The service extends to regular site audits and clear, objective reviews of our contract documentation in relation to SHEQ. Above all the support our team receives is always proactive and entirely professional, giving us an extra level of confidence in our day to day operations in what can still be very much a high risk industry. We would have no hesitation in recommending BH SHE Consultancy Ltd to other companies within the industry"
Luke WellingsManagerTrueline Expanded Products Ltd
"Trueline got in touch with BN SHE following a visit from the HSE in which an improvement notice was issued. In order for us to comply with health and safety legislation we needed a fully compliant health and safety management system that was not only comprehensive and effective but enforced and communicated to employees. BN SHE immediately identified what we needed at Trueline and designed a bespoke action plan to achieve results in a short period of time. Not only was an action plan created but Bonita created all policies and procedures we needed to become compliant and made sure I was involved at every stage so I could understand and enforce our new system. The service BN SHE provided was extremely professional and we could not have been any happier, not only did our health and safety culture improve but Bonita gave me the confidence and knowledge to continue to improve the health and safety of our employees."
Clive IllingworthSHEA ManagerEssential Fleet Services
"BN SHE Consultancy Ltd were, up until December 2015, assisting our company through various business changes. As the Health & Safety Manager for the company I have found both Bonita and Neil extremely professional in not only dealing with our internal sites and depots, but also our external customers when required. Their meticulous approach when dealing within specific criteria for vehicle repair workshops is second to none. With their proactive approach in dealing with problems, identified as part of the audit process, they were able to assist our staff with on the spot advice on how to rectify the issue/problem; this pragmatic approach and attitude helped make the whole auditing process work extremely well."
Joe Reynolds Operations DirectorAK Industries
"BN SHE were approached to form part of our HSE support network and aid AKI with our Health & Safety (ISO 45001) and Environmental (ISO 14001) certification. Not only did BN SHE support with the development and implementation of a new integrated HSE management system but they proved invaluable in skilling up internal staff and worked directly with the external accreditation body during the initial audits, making them both pain and non-conformance free. BN SHE currently form part of our health & safety committee and provide invaluable direct day to day support for all our HSE needs. In summary BN SHE have helped remove the fog of confusion around HSE and made it something AKI are now proud of."
Beverley HeathMooD Account ManagerCACI Ltd (Information Intelligence Group)
"Neil supplied us with the technical expertise, business acumen, and encouragement to achieve what we knew to be a challenge: achieving ISO 45001 certification in less than 2 months. At the time we brought Neil, and his company BNSHE, in to advise us, our organisation was very comfortable with the people aspects of Occupational Health and Safety (OH&S). The technical side, the understanding of the ISO standard, and the minute level of detail needed to evidence the wider OH&S landscape, was new territory for us. Neil quickly absorbed information on the essence of our core business and tailored a package of policies, procedures, registers and forms that filled any gaps left by our company's other documents. This ensured we had every clause of the ISO standard covered by a cohesive OH&S Management System that was relevant to us, and therefore would not be simply "shelf ware". As our internal auditor, Neil was rigorous in seeking out non-conformities and opportunities for improvement and put us on a sound footing for the audits that followed rapidly. The service Neil offers in continued support and advice, and provision of tailored OH&S updates, is important to help us maintain a strong OH&S system and we have happily contracted with BNSHE for this. Neil's patience, calmness and good humour were reassuring at all times and we very much enjoyed working with him. We are very grateful to Neil for what he has helped us achieve: in fact we are not at all sure we could have done this without him."
Ciprian OstafiePlanning and Compliance ManagerEncompass Environmental Ltd
"Here at Encompass Environmental Ltd, we were looking for a consultancy to assist with our management system to obtain ISO Certifications. BN SHE was recommended to us, and we are so pleased that we got the help and support of Neil and his team – we couldn’t have asked for more. In a very professional, efficient, and cost-effective way, Neil and the team have assisted us to set up our Integrated Management System and obtain the ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 Certifications. And not only that, the Integrated Management System that has been set up by them also meets the requirements of RISQS. We would like to take this opportunity to say thank you for all the help and support throughout this process and to any organisation out there that is looking for consultancy within Health and Safety and Management Systems, we believe, without a shadow of a doubt that BN SHE Consultancy Ltd is the company to steer you in the right direction."
Michael Cirstean Managing Director Dynamic Group Limited
"Dynamic Group were looking for a company to help us with an integrated management system; ISO 9001, 14001 AND 45001 that would incorporate our rail management system to give us a solution for the whole business. We were referred to BN SHE and Neil was assigned to us to review our current systems. As soon as we were able to present to Neil our audit results he attended our offices and put together an action plan to adopt all the necessary processes and procedures required for us to reach the acquired standard. The speed in which Neil put our systems together is testament to the great service they provide. We gave them a narrow window within which we wanted to achieve these standards and working management system and they certainly delivered with time to spare. To help us through the process Neil often dealt with enquiries outside of office hours and this still further helped with a smoother process. Very professional at all times and highly recommended. Thank you to the BN SHE Team "
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